STILL ROASTING, STILL SMILING.
This is just just a few brief points to let you know how we are handling the ever evolving Coronavirus Pandemic here at Coaltown.
We are doing everything possible to minimise all risk. We split shifts on production to minimise contact and have built a covid-safe takeaway station that is completely separated from the main production facility. It's a farcry from the beautiful roastery canteen, but it ensures the safest environment possible for our production team Roast coffee and despatch orders to our wonderful customers across the UK and further afar.
We have been very fortunate to live and work in area that has not been badly effected by the pandemic, but even so, we air on the side of caution.
We’ve cancelled all face to face courses at the roasters until September, where we will reassess the situation. Until then, we offer a number of alternatives like downloadable brew guides, brew videos, Instagram LIVE streams and Commercial Events.
We've put in place additional measures to help protect our staff and customers. This includes contactless payments only, no reusable cups and no communal items such as sugar, water.
Our staff are wear full PPE, wash their hands thoroughly throughout the day,
Hand sanitising stations have been installed for staff and customers and social distancing must be adhered too.
We will continue to do all we can to continue to support our customers and update you as and when new information arises. please follow our Social Media for the most up to date information
Thank you all for your amazing support, stay safe, brew coffee & save lives.
All the best
Scott & the team